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I just want to say what an easy and stress-free process it was withdrawing superannuation on compassionate grounds to have dental treatment. Jennifer was my Case Manager and she kept me informed every step of the way through the whole process. I couldn't recommend SuperCare enough for how well this whole process flowed from start to finish.
My Dental company put me onto SuperCare. My consultant Jennifer was absolutely amazing. She was kind, informative and understanding. Everything was explained to me so I could understand. The whole process was extremely easy, Jennifer took care of everything and my claim is now approved.
SuperCare has been a lifesaver for me when I needed funding for dental surgery. The process was straightforward, and their team especially my case manager Lyle guided me through every step. They genuinely care about their clients’ well-being and go above and beyond to ensure a smooth experience.
My case manager, Dominic was very polite and attentive to my compassionate request for early release of a portion of my superannuation for some much needed dental work. He explained the procedure thoroughly in terms of what takes place between myself, SuperCare and the ATO. I would recommend Dominic's services to anyone who takes the time to read this review.
My consultant Melissa, has been truly wonderful in helping me navigate a confusing time. Without her guidance and help, I honestly don't think I would have been able to access my super. The service this company provides is truly outstanding and they need to be recognised for their support and success in helping everyday people access the funds they need.
My money went into the bank this afternoon afterhours on a Friday! Can’t wait to pay the dentist and get started on the job. I’m pretty excited. I hadn’t realised this service was available. My application to access part of my super went seamlessly. All I had to do was make sure I filled in the details correctly and sent the document off they had prepared for me. The SuperCare team and the dental receptionist did the rest. I couldn’t be happier. Thank you! Pretty sure you’ll get the cheesy grin photos in the near future as an update from a happy customer.
I am immensely grateful to Paz Braga and SuperCare for their exceptional service and support throughout my journey. Paz ensured every step was seamless and efficient, handling all meetings and paperwork with utmost professionalism. Her guidance was pivotal in simplifying what initially felt overwhelming, turning challenges into manageable tasks. Paz's dedication and friendly demeanor shone through in every interaction, making the entire process not just quick but also enjoyable. Without their expertise, I would have struggled immensely. I highly recommend Paz Braga and SuperCare to anyone seeking assistance in this area—they truly make a difference! Thank you once again to Paz and the SuperCare team for your invaluable support.
Thank you SUPERCARE. From start to finish, my experience has been amazing. Initial contact from Kathy, Customer Advisory Consultant, to my case manager Nora! Nora kept in contact with me for each & every stage of my application, right through to completion. Everything was explained clearly & concisely. She is extremely professional, super friendly, welcoming & always had a smile in her voice. Nothing was ever too much trouble... Thank you Nora! Supercare made the process of applying for release of my superannuation for medical reasons a seamless process. Highly recommend using Supercare, they handled everything. 😊
